Responsible Gaming

Piggybet Casino is committed to promoting a safe, balanced and informed approach to gambling. Gambling should be treated as entertainment, not as a way to make money or solve financial problems. Before you play, take time to understand the risks, decide what you can comfortably afford to spend and set limits that support your wellbeing.

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Gamble for entertainment

Gambling involves risk, and outcomes are determined by chance or other factors outside your control. No strategy can guarantee a win, and a previous result does not make a future result more likely. It is important to keep gambling in perspective and to accept that losses are a normal possibility whenever you play.

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Only gamble with money that you can afford to lose after essential living costs and other financial commitments have been covered. Never use money set aside for rent, bills, food, education or savings. Do not borrow money to gamble, sell possessions to continue playing or use credit to chase losses. If gambling is affecting your financial security, stopping and seeking support should take priority.

Practical ways to stay in control

Set a spending limit before you start and do not increase it during a gambling session.
Set a time limit and take regular breaks away from your device.
Keep gambling separate from everyday spending and monitor your transactions.
Avoid gambling when you are upset, stressed, tired or affected by alcohol or other substances.
Do not chase losses by increasing stakes or playing for longer.
Treat wins as part of the activity rather than as income.
Maintain other interests, routines and social activities outside gambling.
Review your gambling habits regularly and act early if they begin to change.

It may also help to tell someone you trust about your limits. A friend, family member or support professional can provide perspective and encouragement, particularly if you find it difficult to follow the boundaries you have set.

Recognising when gambling may be a problem

Problem gambling can develop gradually. It may affect people from any background and is not a sign of weakness. The important step is to recognise changes in your behaviour and seek help early. Consider whether any of the following statements apply to you:

You gamble for longer or spend more than you intended.
You regularly think about gambling, wins, losses or finding money to continue.
You try to recover losses by gambling again or increasing your stakes.
You hide, minimise or provide misleading information about your gambling.
You feel restless, irritable or anxious when you try to reduce or stop.
You borrow money, miss payments or experience financial difficulties because of gambling.
You neglect work, study, relationships, sleep or other responsibilities.
You gamble to escape stress, loneliness, sadness or other difficult feelings.
You have tried to cut back or stop but have not been able to maintain it.
Gambling is causing conflict, regret or distress for you or people close to you.

One warning sign may be enough reason to pause and review your gambling. You do not need to wait for a serious financial, personal or emotional impact before asking for help. Speaking with a qualified support service can help you understand what is happening and identify practical next steps.

If you are concerned about someone else

You may notice changes in a family member, partner or friend before they recognise them themselves. Choose a calm time to raise your concerns without judgement. Focus on the behaviour and its impact, listen carefully and encourage the person to seek professional support. Avoid offering money to cover gambling losses, as this may unintentionally allow harmful patterns to continue. Support is available for affected family members as well as for people who gamble.

Tools and personal limits

Responsible gambling tools are designed to help you manage your activity. Depending on the options available to you, these may include deposit, spending, loss or wagering limits, session reminders, reality checks, activity statements, cooling-off periods and self-exclusion. Use the available account controls before you begin playing, rather than waiting until you feel unable to stop.

Setting effective limits

Decide on an amount and playing time that fit comfortably within your personal circumstances.
Set the limit through the relevant account or gambling-management feature.
Check the details carefully and make sure the limit applies to the activity you intend to control.
Keep to the limit even if you are winning, losing or feeling pressure to continue.
Review the setting only when you are calm and not in the middle of a gambling session.

Limits are most effective when they are realistic and supported by a wider plan. Consider removing saved payment details, avoiding gambling during stressful periods and asking a trusted person to support your goals. If you believe you need a complete break, self-exclusion or account closure may be more appropriate than a lower spending limit. Information about available account options can be found through the relevant account settings or support channels.

Taking a break or self-excluding

A cooling-off period can provide a short break from gambling. Self-exclusion is a stronger step that prevents or restricts access for a chosen period, where this option is available. Consider self-exclusion if you repeatedly exceed your limits, cannot stop once you start or feel that gambling is no longer enjoyable or manageable. During a break, do not open another gambling account or use another service to get around your decision. The purpose of a break is to create space, reduce access and allow you to seek independent support.

Support, safety and account responsibility

If gambling is causing harm, contact an appropriate gambling support service in Australia, speak with a health professional or seek advice from a trusted community organisation. These services can provide confidential information, counselling and practical assistance. If you feel at immediate risk of harming yourself or someone else, contact emergency services or a crisis support service without delay.

Piggybet Casino may provide responsible gambling information and account-management options, but no online tool can replace personal judgement or professional advice. We encourage players to use available controls, follow applicable age requirements and provide accurate information when managing an account. Gambling should never be undertaken on behalf of another person, and account access should be kept private.

Young people and vulnerable people

Gambling is not suitable for children or young people. Adults should take reasonable steps to prevent minors from accessing gambling accounts, devices and payment methods. Use strong passwords, keep account information private and consider device-level parental controls where appropriate. If you share a device with others, always sign out after using your account.

Some people may be more vulnerable to gambling harm because of financial pressure, mental health concerns, past gambling experiences, alcohol or substance use, social circumstances or other personal factors. If any of these circumstances apply, consider avoiding gambling and obtaining independent advice before playing.

Your wellbeing matters more than any game or result. If gambling no longer feels recreational, pause your activity, use the available account controls and seek support. Taking action early can help protect your finances, relationships and mental health.