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Piggybet Casino Terms & Conditions

These Terms & Conditions explain the rules that apply when you access or use Piggybet Casino. Please read them carefully before registering, depositing funds or participating in any gambling product.

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1. General terms and acceptance

These Terms & Conditions govern your use of the Piggybet Casino website, account services, games, payment facilities, promotions and related content. By accessing the website, creating an account or using any service, you confirm that you have read, understood and accepted these terms. If you do not agree with any part of them, you must not use the website or its services.

Article contents

Additional rules may apply to particular games, competitions, promotions, payment methods or features. Those rules will be made available before or during the relevant activity and form part of these Terms & Conditions. If a specific rule conflicts with these general terms, the specific rule will apply to the relevant activity to the extent of that conflict.

Piggybet Casino may update these terms from time to time. Changes may be made to reflect legal, regulatory, technical or business requirements. The current version will be published on the website. You should review the terms regularly, particularly before using the services. Continuing to use the website after an update means that you accept the revised terms.

Definitions

  • “Piggybet Casino”, “we”, “us” or “our” refers to the operator of the website and its authorised service providers.
  • “You” or “your” refers to the person accessing the website or using an account or service.
  • “Account” means a personal player account created for access to the services.
  • “Services” includes the website, casino games, account functions, deposits, withdrawals, promotions and related features.

2. Eligibility and player accounts

You may use the services only if you are legally permitted to do so in your location and meet any applicable minimum age requirement. Gambling laws differ between Australian states and territories and between other jurisdictions. You are responsible for checking that online gambling is lawful where you are located before using the website.

You must provide accurate, current and complete information when registering and whenever information changes. An account must be registered in your own name and may be used only by you. You must keep your login details confidential and take reasonable steps to prevent another person from accessing your account. You should contact the relevant support channel promptly if you believe your account has been compromised.

You must not create more than one account unless we have expressly authorised this. You must not sell, transfer, share, lend or otherwise make your account available to another person. You must not use the services on behalf of another person or allow a person who is not eligible to gamble to use your account.

We may ask you to complete identity, age, location, payment or source-of-funds checks. These checks help us meet legal, regulatory and security obligations. You agree to provide information and documents that are reasonably required for verification. We may restrict account access, suspend activity or delay transactions while checks are being completed.

We may refuse an application, suspend an account or close an account where we reasonably believe that information is inaccurate, the account is being misused, the law or these terms may have been breached, or continued access presents a security, compliance or responsible gambling concern.

3. Deposits, withdrawals and wagering

You may deposit funds only using a payment method that is in your name or that you are authorised to use. You must not use a payment method belonging to another person without prior approval. Payment providers may apply their own terms, fees, processing requirements or security checks. We do not control the policies of third-party payment providers.

You should deposit only money that you can afford to lose. Deposits must be made for genuine participation in the services and must not be used for unlawful purposes, fraud, money laundering or any other prohibited activity. We may decline, reverse, restrict or investigate a transaction where there is a legal, security or compliance reason to do so.

A withdrawal may be subject to account verification, payment checks and any applicable game, promotion or regulatory requirements. Withdrawals will generally be returned through an approved method and may be subject to limits or processing procedures shown in the account or payment information. We do not guarantee a particular processing time where a transaction depends on a bank, payment provider, identity check or other third party.

You are responsible for checking that transaction details are correct before confirming a deposit or withdrawal. You should also review your bank or payment provider statements and report any suspected error or unauthorised transaction as soon as possible.

All game outcomes are determined by the relevant game system and applicable rules. You must not interfere with, manipulate or attempt to gain an unfair advantage over any game, transaction or security feature. This includes using bots, automated software, collusion, fraudulent payment activity, technical exploits or any other dishonest method.

If a technical error, display error or system fault affects a game, balance or transaction, we may correct the error and cancel or adjust affected activity where permitted. We may also suspend a game or service while investigating an issue.

4. Promotions and responsible gambling

Promotions, bonuses and special offers are subject to their own terms. These may include eligibility conditions, participation requirements, expiry dates, wagering requirements, contribution rules, maximum values or withdrawal conditions. You should read the relevant promotional terms before opting in or using an offer. Unless stated otherwise, a promotion cannot be transferred, exchanged for cash or used more than once by the same person or household.

We may withdraw, amend or cancel a promotion where there is a reasonable operational, legal or security reason, or where an offer has been used in breach of its terms. If a promotion is applied incorrectly because of an obvious error, we may correct the relevant balance or transaction.

Gambling involves financial risk and outcomes are not guaranteed. Piggybet Casino supports informed and responsible play. Set a budget, decide how long you intend to play and do not chase losses. Never gamble with money needed for household expenses, borrow money to gamble or gamble when distressed, affected by alcohol or otherwise unable to make clear decisions.

  • Take regular breaks and keep track of time and spending.
  • Use available deposit, loss, wagering or session limits where offered.
  • Consider a cooling-off period or self-exclusion if gambling is no longer enjoyable or controlled.
  • Seek independent support if gambling is causing stress, financial difficulty or problems with relationships, work or daily life.
  • Contact the available player support channel if you want information about safer gambling tools or account restrictions.

Requests for self-exclusion or account restrictions may take effect in accordance with the applicable process. You must not try to bypass a restriction by opening another account or using another person’s account.

5. Website use, privacy and liability

The website and its content are provided for personal, lawful use. You must not copy, reproduce, modify, publish, distribute, reverse engineer or commercially exploit any part of the website without permission. You must not introduce viruses, malicious code or other material that could damage, disrupt or interfere with the website, its systems or another player’s access.

Our Privacy Policy explains how personal information may be collected, used, stored and disclosed. By using the services, you acknowledge that information may be handled in accordance with that policy and applicable privacy law. You should ensure that the information connected with your account remains accurate.

We aim to keep the website and services available, accurate and secure, but uninterrupted access cannot be guaranteed. Services may be changed, suspended or withdrawn for maintenance, security, technical, legal or operational reasons. We are not responsible for problems caused by your device, internet connection, payment provider or other third party outside our reasonable control.

To the extent permitted by law, we are not responsible for loss arising from misuse of your account, inaccurate information supplied by you, unauthorised access caused by your failure to protect login details, or reliance on information that is incomplete or outdated. Nothing in these terms excludes, restricts or modifies any consumer guarantee, right or remedy that cannot lawfully be excluded, restricted or modified under Australian law.

If any part of these terms is found to be invalid or unenforceable, that part will be read down or removed to the extent necessary, and the remaining terms will continue to apply.

Applicable law and enquiries

These terms are intended to operate subject to the laws and regulatory requirements applicable to the services and to you. Any dispute should first be raised through the available Piggybet Casino support process so that it can be reviewed. You should keep relevant account, transaction and communication records when making an enquiry or complaint.

For questions about these Terms & Conditions, account verification, payments, promotions or responsible gambling tools, use the support options made available on the website. Do not send confidential payment details or passwords through an unsecured channel.